Service for Access Control systems can often be accomplished remotely when customers allow our team access to their network for service. We can connect directly to control panels via Internet Protocol (IP) direct connections or via our "Team Viewer" remote service software. Our team can utilize Team Viewer on a case by case basis or as a permanent installation on an existing computer within the network. We have dedicated service technicians for those problems that do require onsite customer service.

Full-time customer service representatives for trouble service call dispatching

Service vehicles with significant inventory materials reduce the added expense of return calls

5/8/NBD - five days per week, within 8 normal business hours or the next business day.

Database Tracking of Service History

Reports for system transactions & alerts

See download page for current service rates

We provided 24/7 emergency service when desired.

Our emergency technology technicians are well versed with access control systems

Emergency service calls are billed on a "portal to portal" basis and at emergency rates

Please see "downloads" page for technology service rates

Call our toll free number for afterhours instructions (844) 225-4283